Technical Program Manager, Data Center Operations
Core
Own end-to-end site handover frameworks, drive cross-functional handover rhythms, and lead incident management for nation-scale data center fleets.
Role type
Senior Technical Program Manager (Data Center Operations)
Builds
Site handover frameworks, SOP libraries, incident management programs, and stability dashboards for global data center fleets.
Domain
Data Center Operations / AI Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management in mission-critical environments, designing operational frameworks from scratch, cross-functional leadership across design/construction/supply chain, writing clear operational directives, tracking incident trends and CAPA status, building and measuring SOP adherence
Preferred skills
ITIL, PMP, or PgMP certification, hyperscale or large colo operator experience, familiarity with ASHRAE/Uptime Institute/TIA-942 standards, datacenter construction and commissioning experience
Technologies
ASHRAE, Uptime Institute, TIA-942
Responsibilities
Define site handover gates and acceptance criteria, embed in design/construction teams to shape maintainability requirements, drive cross-functional handover rhythms, build and maintain fleet-wide SOPs with adoption metrics, lead incident management and stability improvement programs, produce leadership dashboards and run CAPA programs
Seniority
Senior, hands-on IC