Technical Program Manager, Infrastructure Systems & Tooling
Core
Own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations to enable scaling with rigor.
Role type
Senior Technical Program Manager (Infrastructure Operations)
Builds
Operating mechanisms, dashboards, scorecards, executive reporting, data models, and governance processes for data center and infrastructure delivery.
Domain
AI Infrastructure / Data Center Operations / Cloud Infrastructure
Deliverable
dashboards & analysis
Required skills
Technical program management, operations program management, infrastructure delivery, software/systems implementation, data modeling, executive reporting, governance design, cross-functional leadership, vendor/partner management, process improvement, ambiguity navigation.
Preferred skills
Hyperscale or AI infrastructure experience, project controls, operational readiness, commissioning, capacity acceptance, SLA/MTTR reporting, API/integration patterns, SQL, automation.
Technologies
BI/reporting tools, workflow platforms, ticketing systems, APIs, SQL
Responsibilities
Establish and run goal-setting and operating cadences; translate leadership priorities into executable programs with owners and metrics; build and operate dashboards for operational health and delivery status; define authoritative data models and reporting standards; own the 1P+3P delivery-tracking program; define capacity acceptance and handover requirements; lead operations software and tooling implementations; improve connections among reporting and operational systems; program-manage cross-functional initiatives; coordinate resources and make dependencies explicit; capture lessons learned and implement automation.
Seniority
Senior, hands-on IC