Customer Success Account Mgmt IC2

Germany, Multiple Locations, Multiple Locations💼 Full-time💰 $55,400–$55,400🗓 2026-09-04 → 2026-09-26

Core

Support customers to realize value from Microsoft investments by building relationships with stakeholders and coordinating delivery programs.

Role type

Junior Customer Success Account Manager (IC2)

Builds

Customer success plans, deliverable programs of work, and solution delivery health.

Domain

Enterprise Software / Cloud Services

Deliverable

client delivery

Required skills

stakeholder engagement, solution delivery coordination, customer business objective alignment, blocker mitigation, Microsoft technology understanding

Preferred skills

Microsoft or competitor cloud certifications (Azure, 365), prior experience in customer-facing consulting or portfolio management

Responsibilities

Build foundational relationships with key customer stakeholders and technical professionals; identify and communicate with technical stakeholders to facilitate business objectives; translate customer interactions into business impact; align Customer Success Plans with account priorities; support identification and mitigation of customer blockers.

Seniority

Junior, entry-level IC

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About Microsoft

Microsoft is an American multinational technology company headquartered in Redmond, Washington. It develops and supports software, services, devices, and solutions, including Windows, Microsoft 365, Azure, and Xbox. The company serves consumers and businesses globally with products focused on productivity, cloud computing, artificial intelligence, and gaming.