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Solution Engineer - Dynamics 365 Sales & Service

Hong Kong SAR, Hong Kong Island, Hong Kong💼 Full-time🗓 2026-08-27 → 2026-09-26

Core

Proactively engage with customers in Japan to understand business challenges and demonstrate how Power Platform and Copilot Studio empower employees and optimize workflows.

Role type

Pre-sales Solution Engineer (Dynamics 365)

Builds

Executive briefings, solution demos, POCs, and Proof-of-Value engagements for Dynamics 365 Sales & Service opportunities.

Domain

Enterprise Customer Experience (Sales, Service, Field Service) in Japan

Deliverable

client delivery

Required skills

Technical knowledge of Dynamics 365 Sales/Service/Customer Insights/Field Service, solution strategy design, executive briefing to C-level, competitive positioning, pipeline management, cloud-based solution design

Preferred skills

Experience with Salesforce or comparable enterprise CX solutions, collaboration with technical pursuit teams

Technologies

Power Platform, Copilot Studio, Dynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field Service, Customer Insights

Responsibilities

Own technical win from executive briefing to signed deal, lead envisioning sessions and demos, partner on account planning and RFP responses, deliver briefings to Japan HQ leadership, handoff qualified opportunities to SI partners

Seniority

Mid-Senior, hands-on IC

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