Datacenter Technician Manager
Core
Manage data center service compliance, quality, and team performance while ensuring safety and operational excellence in a 24x7x365 environment.
Role type
Senior IC datacenter technician manager
Builds
Reliable data center operations and service delivery
Domain
Data center operations / IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, safety compliance enforcement, process improvement, issue escalation, shift management, hardware knowledge, vendor resource management, stakeholder communication
Preferred skills
Associate degree in Computer Science, experience with production mission-critical environments, experience leading diverse technical teams
Technologies
None explicitly stated
Responsibilities
Model, coach, and care for team members to promote positive culture; ensure compliance with DCS policies and procedures; verify post-execution quality checks and take corrective action; lead team and triage meetings to prioritize work; conduct safety briefings and ensure PPE/equipment compliance; review process changes for impact on service execution.
Seniority
Senior, hands-on IC with management responsibilities
