Data Center Technicians Manager
Core
Manage data center service compliance, quality, and team performance while ensuring safety and operational excellence in a 24x7x365 environment.
Role type
Senior IC data center operations manager
Builds
Reliable data center infrastructure and services for mission-critical clients
Domain
Data Center Operations / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, safety compliance enforcement, shift management, issue escalation, process improvement, vendor resource management, quality assurance verification, stakeholder communication, priority triage, technical hardware knowledge
Preferred skills
Associate degree in Computer Science, experience with diverse technical teams
Technologies
Computer hardware components, PPE, electrical systems, ladder/rolling stair equipment
Responsibilities
Model, coach, and care for team members to promote positive culture; ensure compliance with DCS policies and service-level agreements; verify post-execution quality checks and take corrective action; lead team meetings and rebalance priorities; conduct safety briefings and enforce safety procedures; escalate and follow up on issues; review process changes for impact on service execution.
Seniority
Senior, hands-on IC with management responsibilities
