Datacenter Technician Manager
Core
Managing data center service compliance, quality, and team performance while ensuring safety and operational excellence in a mission-critical environment.
Role type
Senior IC datacenter technician manager
Builds
Reliable data center operations and service delivery
Domain
Data center operations / IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People management, team leadership, vendor coordination, safety compliance enforcement, issue escalation, process change evaluation, shift work adaptability, hardware knowledge
Preferred skills
Associate degree in Computer Science, experience in 24x7x365 data center environments, experience leading up to ten employees
Technologies
Computer hardware components
Responsibilities
Model, coach, and care for team members to promote positive culture; ensure compliance with DCS policies and procedures; train technicians on installation, deployment, replacement, and quality checks; verify post-execution quality checks and take corrective action; escalate issues and share resolution knowledge; review process changes for impact; lead team and triage meetings to prioritize and rebalance work; conduct safety briefings and ensure PPE/equipment compliance; travel between sites.
Seniority
Senior, hands-on IC with people management
