Data Center Technician Manager
Core
Manage data center service compliance, quality, and team performance while ensuring safety and operational excellence in a 24x7x365 environment.
Role type
Senior IC data center technician manager
Builds
Reliable data center operations and service delivery
Domain
Data center operations / IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data center operations management, team leadership, safety compliance enforcement, issue escalation, process change evaluation, shift work adaptability, vendor resource management, quality check verification
Preferred skills
Bachelor's degree in Computer Science or related field, experience with technical teams, experience in mission-critical environments
Technologies
None explicitly stated
Responsibilities
Model, coach, and care for team members to promote positive culture; ensure compliance with DCS policies and procedures; train technicians on installation, deployment, replacement, and quality check processes; verify post-execution quality checks and take corrective action; escalate issues and share resolution knowledge; review process changes for impact; lead team meetings and prioritize work; conduct safety briefings and ensure PPE/equipment compliance; foster a culture of safety and accountability.
Seniority
Senior, hands-on IC with management responsibilities