Customer Success Acct Manager
Core
Drive acceleration of cloud adoption from Pilot/MVP to production for customers' cloud engagements by providing cross-engagement oversight, resource orchestration, and blocker escalation.
Role type
Customer Success Account Manager (Cloud)
Builds
Cloud engagements and digital transformation programs
Domain
Cloud computing and software services
Required skills
complex technical engagement management, program management, stakeholder relationship management, cross-engagement oversight, resource orchestration, blocker escalation
Preferred skills
prior Program Manager or Engagement Manager experience focused on Cloud and software/services solutions
Responsibilities
Provide cross-engagement oversight for customer cloud engagements, orchestrate resources, escalate blockers, and support customers' digital journey to achieve cloud adoption from Pilot/MVP to production.
