Senior Customer Solutions Manager, Global Financial Services
Core
Senior Customer Solutions Manager guiding a Tier-1 global bank through cloud transformation, GenAI adoption, and operating model changes to realize business value.
Role type
Senior IC Customer Solutions Manager (Financial Services)
Builds
Cloud migration strategies, GenAI/ML use cases, and modern data platforms for banking operations
Domain
Global Financial Services / Cloud Computing / Generative AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Cloud transformation strategy, GenAI/ML use case identification, stakeholder management at C-suite level, program management, cloud migration execution, governance structure design, outcome tracking
Preferred skills
PMP certification, SCRUM/Agile/SAFe certification, AWS Cloud Practitioner or Solutions Architect certification, Data & AI technology implementation, Cloud Architecture, DevOps
Technologies
Amazon Bedrock, Large Language Models (LLMs), RAG architectures, Cloud Business Office
Responsibilities
Define cloud migration and digital transformation strategy, guide GenAI and AI/ML adoption, drive people and operating model changes, accelerate cloud migrations at scale, establish Cloud Leadership teams and governance, manage outcome-driven adoption plans, mentor junior CSMs
Seniority
Senior, hands-on IC with strategic advisory
