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Business Operations & Planning Lead

Korea, Seoul, Seoul💼 Full-time🗓 2026-07-09 → 2026-07-29

Core

Define accountabilities and set infrastructure to document and orchestrate Regional Operations Business (ROB), driving focus to key business topics and monitoring progress to goals.

Role type

Business Operations & Planning Lead

Builds

Area planning timelines, resource management blueprints, and non-financial metrics distribution processes

Domain

Sales operations and business planning

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

resource management, headcount deployment, employee data management, FY planning, governance, data-driven insights, sales performance analytics, process improvement, risk identification, training and development

Preferred skills

none stated

Technologies

none stated

Responsibilities

Partner with RoB owners to identify key business insights and drive focus to the right business topics; Monitor progress to goals and drive accountability through local action governance; Manage Area planning timeline, resources, and communications to maintain leadership informed; Execute effective resource management by managing headcount deployment and Employee Data Management; Cascade FY Blueprint and support Regional or Area leadership headcount decisions in partnership with Finance, Segments and HR; Partner with the Global Sales Operations Center (GSOC) team to identify services expansion that scale productivity and enable efficiencies; Land non-financial metrics distribution that maximizes business performance; Utilize data-driven insights to identify trends, track sales performance, and provide recommendations for improving sales productivity and revenue growth; Build skills and capabilities and identify areas where additional training, resources, or support are needed; Identify risks proactively inherent to the role and escalate concerns in time

Seniority

Senior, hands-on IC

Rewrite
## About the role - Define accountabilities and set infrastructure to document and orchestrate ROB. - Partner with RoB owners to identify key business insights and drive focus to the right business topics. - Monitor progress to goals and drive accountability through local action governance and provide recommendations on special rhythms. - Manage Area planning timeline, resources, communications to maintain leadership informed, and guarantee timely deliverables on BSO owned workstreams of Fiscal Year (FY) planning. - You will execute effective resource management by managing headcount deployment (Blueprint) and Employee Data Management (EDM). - Cascade FY Blueprint and support Regional or Area leadership headcount decisions in partnership with Finance, Segments and HR. - Ensure in-year Regional or Area Blueprint fidelity and drive governance on required Blueprint changes. - You will Partner with the Global Sales Operations Center (GSOC) team to identify services expansion that scale productivity and enable efficiencies in ROB and Resources management. - Drive adoption of standard tools via ROB guidance. - You will land non-financial metrics distribution that maximizes business performance (if applicable): Set up Regional or Area Non-financial metrics distribution process all up including scrubs and validation for data accuracy. - Utilize data-driven insights to identify trends, track sales performance, and provide recommendations for improving sales productivity and revenue growth. - You will build skills and capabilities and identify areas where additional training, resources, or support are needed and proactively seek opportunities to address these gaps. - Foster peer-to-peer learning and collaboration, cross-training and knowledge sharing within the team and global community to enhance overall capabilities supporting an environment of continuous improvement. - Identify risks proactively inherent to the role and escalate concerns in time. ## Requirements - Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience. - Master's Degree in Business Administration, Organizational Design, or related field, or related field. - OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 10+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field.
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