Director of Business Program Management

## About the role * Segment ROB Leadership: Evolve and lead the global SME&C Rhythm of Business (ROB) for the Corporate Segment to deliver transformative insights that elevate business performance, while guiding regional teams to translate strategy into local execution. * Executive Readiness: Drive preparation for segment leadership reviews by coordinating inputs, synthesizing insights, and ensuring alignment with broader sales and corporate rhythms. * Segment Planning & Forecasting: Partner with Sales, Finance, and Strategy teams to support territory planning, quota setting, and forecasting tailored to the segment's goals and structure. * Performance Management: Develop and maintain dashboards and scorecards to track segment-specific KPIs, identify trends, and surface risks or opportunities. * Program Governance: Ensure consistent execution of ROB processes within the segment; establish templates, timelines, and best practices that reflect segment nuances. * Stakeholder Engagement: Act as the primary operations partner for segment leadership, facilitating collaboration across Sales, Marketing, Finance, and Product teams. * Change Management & Communication: Lead communications and enablement efforts to drive adoption of ROB processes and tools within the segment. * Continuous Improvement: Identify opportunities to streamline segment ROB activities, improve data quality, and enhance decision-making effectiveness. ## Requirements * Other Embody our culture and values * Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. * Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience. * Proven success managing operational cadences and executive-level programs. * Effective analytical skills and experience with sales performance metrics, forecasting, and business reviews. * Proficiency in AI tooling and agentic workflows. * Effective communication, stakeholder management, and executive presence. * Experience managing ROB in a global or matrixed organization and or experience in enterprise B2B sales environments preferred. * Familiarity with sales methodologies and planning frameworks. * PMP, Agile, or Six Sigma certification is a plus.