Senior Customer Business Outcomes Specialist, Healthcare & Life Sciences
Core
Drive business outcomes and deal closure for enterprise customers in Healthcare & Life Sciences through outcome-focused selling, strategic account planning, and digital transformation consulting.
Role type
Senior Customer Business Outcomes Specialist (Strategic Account Management)
Builds
Enterprise agreements, consumption plans, and transformation initiatives for large healthcare and life sciences clients.
Domain
Healthcare & Life Sciences, Digital Transformation, Enterprise Software
Deliverable
client delivery
Required skills
Outcome-based selling, strategic account planning, executive stakeholder management, complex deal negotiation, digital transformation strategy, business case development, financial modeling, workshop facilitation, AI research utilization, industry value chain knowledge.
Preferred skills
Experience with digital whiteboards, storytelling, managing ambiguous situations, aligning diverse stakeholders.
Technologies
Digital whiteboards, CRM toolsets, AI research tools.
Responsibilities
Enhance account plans based on customer priorities and industry trends; transition net new opportunities and drive deal closure; link business outcomes to workloads and consumption plans; leverage industry insights to influence internal teams and guide customers; collaborate with executive stakeholders to articulate business value and advance transformation initiatives.
Seniority
Senior, hands-on IC with strategic account leadership