Business Administrator

## About the role * Provides strategic calendar management and time planning support for manager(s) (e.g., Corporate Vice President [CVP]). * Aligns calendar based on knowledge of manager's preferences and operating styles (e.g., personal needs, allocation to business priorities). * Ensures preparation of meeting setting and participant attendance, involving team members in tactical logistic support as appropriate (e.g., booking rooms, troubleshooting audio-video [AV] and technical issues). * Gathers, prepares, and provides meeting materials (e.g., agendas, briefings, pre-reads). * Uses judgment and knowledge of business context to identify and provide delegates for meeting conflicts as needed, makes decisions around prioritization and keeps manager informed. * Collaborates with peers. * Continues to build and leverage network across organizations to enable their team and leader's work. * Serves as a liaison between executives and teams. ## Discipline Growth and Development * Begins to provide leadership within the discipline and participates in the Business Support community. * Actively seeks to mentors less experienced Business Support colleagues. * Onboards and trains new Business Support staff. * Contributes to their organization's culture by participating across the team and division. ## Event Coordination and Logistics * Owns the coordination, logistics, and direction for events. * Delegates as necessary. * Proactively drives actions needed to ensure event outcomes (e.g., developing workback schedule, checkpoints leading up to an event). * Acts as a point of contact for events (e.g., changes). * Resolves preparatory setbacks and escalates to senior Business Support staff as needed. * Collaborates and coordinates with stakeholders. * Manages travel arrangements (e.g., accommodations, transportation, security, group codes) for manager(s) and/or group. * Executes on logistics of agenda. ## Leadership and Influence * Leads by example and serves as a role model to Business Support colleagues by maintaining a professional attitude, demonstrating executive presence, influencing others, and encouraging self reflection during challenging situations. ## Project Ownership * Balances multiple projects end to end with varying deadlines, while maintaining executional and operational excellence within the business and across business groups as applicable. * Takes accountability for project outcomes and drives stakeholder accountability through consistent communication. ## Resource Management (Hardware/Supply Management, Purchase/Expense Management Financial Management) * Participates in discretionary budget tracking (e.g., morale, hardware, supplies) and reporting (may include software licenses. * Partners with Finance to own expense management including documentation. ## Rhythm of Business (ROB) * Understands and helps to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence. ## Space Management and Planning * This responsibility is dependent on location * Maintains and manages up-to-date space-management processes and team spaces (e.g., office locations/desk assignments, private conference rooms, seasonally transitional spaces, remote/location status). ## Requirements * 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management * Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience. * 2+ years experience serving as mentor to others. * 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)