Technical Support Engineer, Microsoft 365 - Exchange / Skype & Teams / SharePoint (Korean Speaker)
Core
Provide technical support and resolution for Microsoft 365 services including Exchange, Skype, Teams, and SharePoint for Korean customers.
Role type
Technical Support Engineer
Builds
Customer issue resolution and technical readiness for Microsoft 365 platforms
Domain
Enterprise IT / Microsoft 365
Deliverable
client delivery
Required skills
Exchange/EXO/Outlook support, C++ programming, C# programming, Korean language fluency, English communication, Japanese communication
Preferred skills
Bachelor's degree in Computer Science or IT
Technologies
Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, Skype for Business, C++, C#
Responsibilities
Investigate and resolve customer technical issues, build communities with peer delivery roles, develop technical proficiency through training
Seniority
Entry to Mid-level
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