Senior Director Business Program Manager, Tools Global Product Lead (GPL)
Core
Own end-to-end business outcomes for TrueCRM and seller-tooling capabilities, driving workflow improvements and target metric movement.
Role type
Senior Director Business Program Manager (Tools Global Product Lead)
Builds
TrueCRM platform and seller-tooling capabilities
Domain
CRM / Sales Operations / Seller Workflow
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Program management, Process management, People management, Cross-functional leadership, Metrics definition, Operating model design, Team building, Business outcome ownership, CRM domain fluency, GTM strategy
Preferred skills
Experience standing up new teams, Ambiguous problem solving, Cross-org partnership
Technologies
None stated
Responsibilities
Lead and grow the GPL pod managing single-threaded domain owners, Run a problem-first operating model for validation and prioritization, Own landing and the build/run boundary with Enablement, Define and run measurement including metrics tree and north star, Set the operating rhythm with decision logs, Partner across Product/Eng, GTA and Finance for headcount and capability plans
Seniority
Senior Director, hands-on IC with team leadership
