Digital Solution Engineer
Core
Acts as the voice of the customer to drive feedback, shape products, and deliver technical insights to engineering teams.
Role type
Senior pre-sales solution engineer
Builds
Customer feedback loops and product enhancements
Domain
Cloud and hybrid infrastructure
Deliverable
product features
Required skills
cloud architecture, hybrid infrastructure design, migrations, technical consulting, partner liaison, pre-sales strategy
Preferred skills
managed service provider (MSP) experience, managed certified professional (MCP) knowledge
Technologies
cloud platforms, hybrid environments, on-premises infrastructure
Responsibilities
Drive customer feedback and blockers to product teams, represent customer needs to engineering, capture competitive knowledge, build credibility with customers, ensure engagement quality via standards, customize demonstration assets, engage in partner sell-with scenarios, support pre-sale team relationships, select top go-to partners
Seniority
Mid-to-Senior, hands-on IC