Senior Key Account Manager | MX
Core
Manage, retain, and grow a portfolio of corporate clients by maximizing value through expansion strategies and ensuring an exceptional experience.
Role type
Senior Key Account Manager (B2B)
Builds
Corporate client accounts and revenue growth
Domain
Benefits, Fintech, SaaS
Required skills
Account Management, Customer Success, B2B sales, upselling, cross-selling, corporate negotiation, CRM management, retention metrics analysis
Preferred skills
SaaS, Benefits, Loyalty, Fintech industry experience, HubSpot
Responsibilities
Lead daily relationships with active clients to ensure satisfaction and long-term loyalty, Identify and execute upsell and cross-sell opportunities to increase account revenue, Design and implement program adoption tactics to maximize user engagement, Identify early risk signals and execute action plans to prevent client loss, Lead Quarterly Business Reviews (QBRs) and present results to key stakeholders, Coordinate with Product, Operations, and Marketing to optimize customer experience and propose new activations