Fachinformatiker / Administrator als IT-Fachkraft (m/w/d) für IT und digitale Zusammenarbeit
Core
First point of contact for IT issues at the business office, solving user problems around workstations, Microsoft Office, printers, media technology, and mobile devices.
Role type
IT Administrator / Help Desk Specialist
Builds
Supports digital collaboration tools, Microsoft 365, and meeting technology for secure and uninterrupted operation.
Domain
Public Administration / IT Operations
Deliverable
dashboards & analysis
Required skills
Windows administration, Microsoft Office, video conferencing systems, Microsoft 365, IT security basics, data protection compliance
Preferred skills
Public administration experience, digitalization project experience
Responsibilities
Troubleshoot user issues, conduct user training, manage meeting technology, coordinate external IT providers, maintain cloud services and software platforms, implement data protection measures
Seniority
Mid-level, hands-on IC
