IT Administrator 1st und 2nd Level (m/w/d)
Core
Providing internal user support via ticketing and phone for hardware and software issues within Microsoft 365, DATEV, and law firm environments.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
PC workstations, telephony, and peripheral devices
Domain
Legal services / Law firm IT
Deliverable
client delivery
Required skills
Microsoft 365, hardware troubleshooting, software troubleshooting, ticketing systems, user support
Preferred skills
DATEV experience
Technologies
Microsoft 365, DATEV
Responsibilities
Handling hardware and software problems, setting up and maintaining PC workstations, coordinating with external IT service providers
Seniority
Mid-level, hands-on IC