Kundenbetreuer/in, Quereinsteiger (m/w/d)
Core
First point of contact for customers via phone, WhatsApp, or email to assist with tariff, contract, service, deduction, and account adjustment questions.
Role type
Customer service representative
Builds
Customer support solutions and product information
Domain
Telecommunications / Financial services
Deliverable
client delivery
Required skills
German (fluent), PC proficiency, fast typing, problem-solving, customer orientation, communication
Preferred skills
Prior customer contact experience, high school diploma (Abitur)
