Bilingual Collections Analyst
Hybrid
Core
Resolve complex issues and collect on escalated ageing invoices for high-volume B2B customers.
Role type
Senior collections analyst (B2B)
Builds
Cash flow recovery for assigned customers
Domain
Financial services / B2B collections
Required skills
B2B collections experience, English fluency, French fluency, Microsoft Excel, PeopleSoft, dispute resolution, stakeholder liaison, documentation, prioritization
Preferred skills
PeopleSoft proficiency
Responsibilities
Contact clients with overdue receivables to coordinate collection plans, make regularly scheduled collection calls, research and resolve invoice disputes, liaise with sales team to coordinate collection efforts
Seniority
Mid-level, hands-on IC