Bezirksleiter*in Fahrgastmanagement
Core
Leading passenger service and safety operations for a specific district of a multimodal public transport system in a million-city.
Role type
Senior operational manager (passenger service & security)
Builds
Safe and efficient passenger transport services
Domain
Public transportation / Urban mobility
Required skills
Leadership, strategic planning, team management, legal knowledge (self-defense/emergency aid), MS Office, IVU Suite, Class B driver's license
Preferred skills
Experience in security industry or passenger management, knowledge of fare and transport conditions
Technologies
IVU Suite, MS Office
Responsibilities
Lead and strategically steer the district's passenger service and safety; plan daily and weekly schedules; coordinate with law enforcement and city authorities; ensure team training and development; handle complex cases in collaboration with other departments.
Seniority
Senior, hands-on IC