Field Operations Manager
Core
Manage daily onsite operations of a Transit-as-a-Service (TaaS) platform, ensuring safe and reliable transportation for riders while supporting drivers and city partners.
Role type
Field Operations Manager
Builds
Daily transit service operations for riders and city partners
Domain
Transportation / Mobility / Public Transit
Required skills
People management, logistics, customer service, process optimization, real-time decision making, data analysis, stakeholder management, problem solving
Preferred skills
Relationship building, hands-on field work, strategic planning, mission-driven mindset
Technologies
Data platforms, operational technology
Responsibilities
Run daily onsite operations to ensure safe and reliable service; Make real-time decisions on fleet, driver supply, and compliance; Guide and support drivers to deliver great service; Turn rider feedback into operational improvements; Use data to diagnose problems and enhance efficiency; Act as a bridge between city partners, drivers, and central teams