Front Office All Rounder
Core
Handle guest check-ins, payments, check-outs, and service requests at the front desk while coordinating with housekeeping and managing cash operations.
Role type
Front Office All Rounder
Builds
Guest arrival/departure workflows, payment processing, and daily operational reports
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, payment processing, cash handling, report generation, communication, coordination with housekeeping
Preferred skills
Warm demeanour, passion for service, ability to stand/sit for extended periods
Technologies
Computer system for reports and cash management
Responsibilities
Process guest check-ins and check-outs, handle various payment types, answer guest calls and requests, coordinate room readiness with housekeeping, run daily arrival/departure reports, balance cash and bank counts, communicate parking and local information to guests