ERP SUPPORT SPECIALIST (M/W/D)
Core
Support specialist for a central ERP solution serving organizations in healthcare, social, and church sectors.
Role type
ERP Support Specialist (via careerplan.io/jobs/1882265-erp-support-specialist-mwd)
Builds
Reliable ERP p/5 software for business-critical processes
Domain
Enterprise Resource Planning (ERP) in social and healthcare sectors
Required skills
ERP system support, business process knowledge (finance, inventory, asset accounting, controlling), technical understanding, clear written and verbal communication, German language proficiency
Preferred skills
Prior experience in ERP support
Responsibilities
Process and resolve support tickets with analysis and prioritization, assist customers with daily ERP usage, collaborate with internal departments to develop solutions for recurring issues, identify improvements for support and service processes, optimize handover between consulting and support
Seniority
Individual Contributor