Serviceberater (m/w/d) für die Marken BMW, MINI und Kia
Core
Serve as the central point of contact between customers and the workshop team for BMW, MINI, and Kia brands, guiding clients through the entire service process across multiple brand locations.
Role type
Service Advisor (Automotive)
Builds
Customer service experience and workshop coordination for BMW, MINI, and Kia vehicles
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Technical understanding of vehicles, customer communication, organization, PC/Office software proficiency, multi-brand knowledge
Preferred skills
Automotive technician training (KFZ-Mechatronik/KFZ-Mechanik), Meister title, prior auto dealership experience
Technologies
BMW and Kia internal systems, Office programs (via careerplan.io/jobs/1865310-serviceberater-mwd-fur-die-marken-bmw-mini-und-kia-at-autohaus-widmann-winterholler-gmbh)
Responsibilities
Guide customers through the service process, coordinate with workshop and parts sales teams, handle multiple customer requests simultaneously, manage recalls and repair scheduling, communicate with leasing companies
Seniority
Entry-level to Mid-level, hands-on IC
