Serviceberater (m/w/d)
Core
Consulting customers and managing the entire service process from intake to vehicle return for an automotive dealership.
Role type
Service Advisor
Builds
Service and repair services, accessories, and insurance claim settlements for vehicle owners
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
Customer consultation, Service process management, Repair coordination, Cost estimation, Insurance claim processing, Quality compliance
Preferred skills
Automotive trade training, Customer service experience, Negotiation skills, Class B driver's license (via careerplan.io/jobs/1041908-serviceberater-mwd)
Responsibilities
Consult customers on service and repair needs, Coordinate repair executions, Create cost calculations for maintenance and accident repairs, Process insurance claims, Ensure adherence to manufacturer quality standards
Seniority
Entry-level to Mid-level, hands-on IC
