CareerPlan

Sachbearbeitung im Beschwerde- und Renten-Management (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2026-02-19 → 2026-11-12

Core

Handling customer complaints, pension management, insolvency, and legal cases for AXA's 8 million policyholders.

Role type

Claims and pension operations specialist

Builds

Insurance solutions and complaint resolution processes

Domain

Insurance / Financial Services

Deliverable

client delivery

Required skills

complaint handling, pension management, insolvency processing, legal case handling, customer communication, database management, cross-functional coordination

Preferred skills

project participation, adaptability to market changes, high autonomy