Gestionnaire sinistres IRD F/H
Based in France
Core
Handle insurance claims for public service agents by advising and supporting clients from claim declaration to closure via phone.
Role type
Claims Handler (Customer Service)
Builds
Insurance claim resolutions for GMF's 3.5 million policyholders
Domain
Insurance / Public Service
Deliverable
client delivery
Required skills
Client relationship management, claim processing, needs analysis, negotiation, information synthesis, teamwork
Responsibilities
Inform and advise clients on claim status, detect and understand client needs, provide relevant advice for retention, handle daily challenges in a dynamic environment