Mitarbeiter IT-Organisation / Anwendungsbetreuung (m/w/d)
Core
Supporting users with application operations, process introductions, software updates, and device security; managing application documentation and the portfolio.
Role type
Application Support Specialist
Builds
Application portfolio and user support services
Domain
Banking / IT Operations
Required skills
Application operations, software installation, user support, documentation, testing, device management, project coordination
Preferred skills
IT vocational training, application support certification, technical affinity
Technologies
None explicitly stated
Responsibilities
Support users with application operations and software updates, manage application documentation and portfolio, support user help desk and user permission management, procure and install software, conduct tests for software release, manage SB devices and security technology, coordinate orders with data center and vendors, participate in project planning and execution