CareerPlan

Senior Professional, Client Success

Chicago, Illinois; New York, New YorkFull-time2026-11-05 → 2026-11-10

Core

Senior Account Manager leading client success strategies, campaign execution, and team mentorship within digital media solutions.

Role type

Senior IC Account Manager (Digital Media)

Builds

Personalized digital campaigns (programmatic display, video, OTT/CTV, streaming audio) and client roadmaps

Domain

Digital Media / Programmatic Advertising

Required skills

Strategic media planning, client relationship management, campaign execution, data analytics, process optimization, team leadership/mentorship

Preferred skills

Experience in interactive agencies, media planning, strategic thinking

Technologies

Excel, Word, PowerPoint, Epsilon Account Management tools

Responsibilities

Develop and manage client roadmaps aligned with forecasts; monitor program performance against KPIs and provide mitigation strategies; lead campaign launches and coordinate cross-functional execution; mentor and coach an Account Management Specialist; optimize internal processes for operational efficiency.

Seniority

Senior, hands-on IC with mentorship responsibilities