Strategic Client Services Manager
Core
Lead tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions.
Role type
Strategic Client Services Manager
Builds
Personalized digital strategies integrated onto the Epsilon platform
Domain
Digital marketing technology (MarTech) and data identity
Deliverable
client delivery
Required skills
client management, commercial experience, revenue growth, project management, strategic up- and cross-selling, business case presentation
Preferred skills
mentoring junior team members, deep understanding of digital industry, ability to work with product owners, leading strategic initiatives, engaging with senior stakeholders
Technologies
Epsilon platform
Responsibilities
Partner with internal specialists and client stakeholders to design and implement personalized digital strategies; deliver best-in-class objective-based solutions; grow client revenue through strategic up- and cross-selling; lead cross-functional teams; present business cases and influence decision-making at the executive level
Seniority
Mid-level, hands-on IC