Account Director
Core
Lead end-to-end execution of digital customer relationship management workflows, email, and newsletter communications for clients, ensuring alignment with business priorities and channel best practices.
Role type
Senior Account Director (Client Services)
Builds
Integrated marketing campaigns and multi-channel programs
Domain
Digital Marketing / Client Services
Deliverable
product features
Required skills
Client relationship management, Marketing strategy development, Team leadership, Project management, Budget management, Strategic thinking, Data analysis, Cross-functional collaboration
Preferred skills
MBA degree, Experience with generative AI tools (ChatGPT, DALL·E, Midjourney)
Technologies
ChatGPT, Google Gemini, DALL·E, Midjourney
Responsibilities
Own client relationships and translate needs to cross-capability teams, Lead and oversee email & newsletter development from intake to deployment, Partner with Creative, Production, Tech, and QA to deliver work, Manage junior support team to meet deliverables, Connect channel initiatives to broader client ecosystems, Ensure consistency across touchpoints in multi-channel programs
Seniority
Senior, hands-on IC with management responsibilities
