Mitarbeiter (m/w/d) Kunden-Service Direktvermittlung
Core
Customer service specialist handling order intake, processing, and financial offers for CAD/CAM clients in the dental industry.
Role type
Customer Service Representative (Investment Goods)
Builds
Order confirmations, checklists, and leasing/financing proposals for dental CAD/CAM clients
Domain
Dental industry / Investment goods
Required skills
Communication, Service orientation, Teamwork, PC proficiency, Order processing, Financial offer preparation, Payment monitoring
Preferred skills
Training in commercial or dental/technical fields, Interest in dental product world
Technologies
PC
Responsibilities
Telephone support for CAD/CAM customers and area managers regarding order intake and processing, Creating order confirmations and checklists, Developing individual leasing and financing offers, Supporting the outside sales team, Acting as a communication interface between internal/external staff, customers, banks, and shipping companies, Monitoring resulting payment receipts