Technical Account Manager, Google Workspace, Google Cloud Consulting (English, German)
Core
Drive customer adoption of Google Workspace and Google Cloud products (Compute Engine, Vertex AI, GKE, BigQuery) for large enterprises in Germany and the Northern region, acting as a trusted advisor to overcome adoption blockers and lead strategic transformation journeys.
Role type
Senior Technical Account Manager (Customer Success & Cloud Strategy)
Builds
Customer success outcomes for Google Workspace and Google Cloud adoption
Domain
Enterprise Cloud Services / SaaS / IT Consulting
Required skills
Google Workspace expertise, cloud operations, technical support, escalation management, IT consulting, stakeholder management, strategic roadmap development, executive communication, migration planning
Preferred skills
Channel partner collaboration, systems integrator management, application/workload migration, cross-functional collaboration, IT operations, database systems, networking, IT security, service architecture, cloud-native development, hosted services, storage systems, content delivery networks
Technologies
Google Workspace, Google Compute Engine, Vertex AI, Google Kubernetes Engine, BigQuery
Responsibilities
Lead implementation journeys and manage timelines/milestones for Google Cloud adoption; Advocate for customer needs to drive new feature development; Develop strategic relationships with C-Suite, IT teams, and works councils; Lead quarterly business reviews and executive sessions; Plan customer events and launches with Support and SRE teams; Develop best practices and assets to scale initiatives
Seniority
Senior, hands-on IC with strategic leadership
