Technical Customer Support Professional, IngenieurIn / TechnikerIn /Systemplaner für die Gebäudetechnik (f/m/d) Trimble Nova, Remote möglich
Core
Specialized technical consultant and power-user for Trimble Nova software, supporting HVAC (Heating, Ventilation, Sanitation) professionals in the DACH region with digital transformation and complex technical challenges.
Role type
Technical Customer Support Professional / HVAC Systems Engineer
Builds
Digital workflows and productivity for HVAC engineering firms using Trimble MEP software ecosystem
Domain
Construction Technology (AECO) / Building Services Engineering (HVAC)
Deliverable
Client delivery
Required skills
HVAC systems engineering (Heating, Ventilation, Sanitation), Trimble Nova expertise, CAD/CAE software proficiency, complex technical problem solving, customer advisory
Preferred skills
Technical support experience, software implementation experience
Technologies
Trimble Nova, CAD, CAE
Responsibilities
Act as direct technical contact and trusted advisor for professional clients; Support customers independently with implementation and application of CAD and calculation programs; Resolve complex technical inquiries via expert hotline; Maximize user productivity through optimal use of Trimble MEP software ecosystem
Seniority
Mid-level, hands-on IC
