Customer Success Engineer - LATAM (Brazil)
Core
Technical expert ensuring customer adoption, ROI, and success for Cyera's AI data security platform.
Role type
Senior Customer Success Engineer
Builds
Customer adoption, usage optimization, and expansion of Cyera's data security platform
Domain
Data Security / AI Trust Infrastructure
Required skills
SQL, Python or equivalent scripting, cloud environments, DLP, DSPM/CSPM, SIEM, vulnerability management, project management, onboarding, technical workshops
Preferred skills
Bachelor's in Computer Science, experience with APIs and web services, mentoring
Technologies
Cyera Platform, Cloud Infrastructure, DLP, DSPM, CSPM, SIEM
Responsibilities
Serve as primary technical expert and trusted advisor; drive customer adoption through onboarding and training; design customized use cases; resolve technical issues; monitor customer health metrics; conduct Quarterly Business Reviews; advocate for customer feedback to influence product roadmap.
Seniority
Senior, hands-on IC