Sachbearbeitung IT-Service (m/w/d)
Core
Coordinate and plan the distribution of workstation equipment, manage service portal data, and handle change management for IT services in police stations.
Role type
IT Service Desk & Operations Specialist
Builds
IT infrastructure, digital radio systems, video surveillance, and workstation setups for police stations
Domain
Public sector / Law enforcement / IT Operations
Required skills
System integration, network planning and operation, data privacy compliance (GDVO/NDSG), office software administration, first-level support, change management
Preferred skills
Multi-year experience in authorization management, IKT network projects, and service procurement
Technologies
MS Outlook, MS Office, digital radio systems, video surveillance systems
Responsibilities
Coordinate workstation equipment distribution, maintain service portal data, manage change management and incident communication, administer systems and single-point components, support digital radio and video surveillance installations, perform fault analysis and maintenance, provide first-level support
Seniority
Mid-level, hands-on IC