Professional Services Engineer
Core
Implement, support, and maintain customer cloud-based and on-premises solutions for law enforcement agencies.
Role type
Professional Services Engineer (Systems/Infrastructure)
Builds
Cloud-based and on-premise data management solutions for law enforcement (via careerplan.io/jobs/E5-002-5D-078-professional-services-engineer-at-penlink)
Domain
Public Safety / Law Enforcement / IT Infrastructure
Required skills
Linux administration, cloud environment management, VMware ESXi, server installation and configuration, networking, troubleshooting, technical documentation
Preferred skills
Bash scripting, PowerShell, IaaS deployment (AWS/Azure), database concepts (PostgreSQL/Oracle), CCNA/MCSE certifications
Technologies
Linux, VMware ESXi, AWS, Azure, PostgreSQL, Oracle
Responsibilities
Implement and maintain customer solutions across multiple platforms, collaborate with internal teams (DevOps, R&D, QA), manage project tasks and timelines, participate in staging and deployment, develop serviceability tools, troubleshoot technical issues, create technical documentation
Seniority
Mid-level, hands-on IC
