Professional, Client Success
Core
Drive client success by developing and executing personalized digital media strategies using Epsilon's Digital Media Solutions to align with client business objectives and improve ROI.
Role type
Senior Client Success Manager (Digital Media)
Builds
Personalized digital campaigns (programmatic display, video, OTT/CTV, streaming audio) and client roadmaps
Domain
Digital Media / Programmatic Advertising
Required skills
Client strategy & relationship management, Data analytics, Campaign performance reporting, Process optimization, Cross-functional leadership, Strategic planning
Preferred skills
Account Management, Project Management, Digital marketing experience, Interactive agency experience
Technologies
Epsilon Account Management tools, Excel, Word, PowerPoint
Responsibilities
Develop campaign and messaging recommendations based on client goals and consumer behavior; Supervise program performance against critical metrics and develop mitigation strategies; Lead cross-functional teams on account and campaign setup; Drive standardization and automation to improve operational efficiency; Partner with Sales to identify program optimization and revenue growth opportunities.
Seniority
Senior, hands-on IC