Lead, Client Success
Core
Lead a client and agency relationship to drive strategic adoption of digital media solutions and transform business objectives into high-performing media realities.
Role type
Senior individual contributor client success lead
Builds
High-performing media campaigns and strategic readouts for client leadership
Domain
Digital media, data and identity, clean rooms
Required skills
Client relationship management, digital media strategy, performance data analysis, QBR facilitation, revenue growth, cross-functional collaboration, proposal development, operational health monitoring
Preferred skills
Platform-based execution experience, proactive issue escalation, partnership building
Technologies
Digital media platforms, identity products, clean rooms, customer data platforms
Responsibilities
Partner with Client Leadership/Sales Team to identify and advance optimization, upsell, and digital media growth opportunities. Synthesize performance insights and support QBRs and strategic readouts. Connect campaign results to broader business goals and future investment planning. Develop innovative, data-driven media proposals and campaigns that leverage Epsilon's industry-leading identity products. Directly influence Epsilon's growth by ensuring delivery excellence and operational health.
Seniority
Senior, hands-on IC