Mitarbeiter Kundenservice-Center / Kundenberater Telemarketing Outbound in TZ / VZ (w/m/d)
Core
Outbound telemarketing role contacting existing customers to schedule appointments for KIND's optical and hearing aid retail stores.
Role type
Telemarketing / Customer Service Representative
Builds
Appointment bookings for retail stores
Domain
Consumer goods (Hearing aids & Eyeglasses)
Deliverable
product features
Required skills
Telemarketing experience, phone communication, customer relationship management, sales, self-management
Preferred skills
Customer service experience, empathy, structured communication, goal orientation
Technologies
None stated
Responsibilities
Contact existing customers proactively, schedule consultation appointments, maintain and expand customer relationships, provide phone advice on products and prices
Seniority
Individual Contributor