Outbound Patient Scheduling Representative
Core
Proactively contact patients via phone to schedule preventative and follow-up healthcare appointments and educate them on routine care.
Role type
Outbound Patient Scheduling Representative
Builds
Healthcare appointment schedules
Domain
Healthcare / Telehealth
Required skills
Outbound calling, appointment setting, patient education, objection handling, data documentation, HIPAA compliance
Preferred skills
Healthcare scheduling, call center experience, Salesforce, Five9
Technologies
Microsoft Teams, Office 365, Salesforce, Five9
Responsibilities
Make 125+ outbound calls per day, Schedule preventative and follow-up healthcare appointments, Educate patients on the importance of routine healthcare, Build trust and rapport with patients, Handle objections professionally while maintaining empathy, Accurately document every interaction
Seniority
Individual Contributor (via careerplan.io/jobs/BA-006-66-F62-99-602-outbound-patient-scheduling-representative-at-resolvglobal)