Customer Success Manager (gn) Software-Lizenzen
Core
B2B customer advisor for software products and licensing models, guiding clients through the sales process and developing existing relationships.
Role type
Customer Success Manager (B2B Sales/Account Management)
Builds
Software and cloud solutions portfolio for B2B clients
Domain
Software & Cloud Solutions
Deliverable
client delivery
Required skills
B2B customer advisory, sales process management, stakeholder coordination, business acumen, relationship development
Preferred skills
Software licensing knowledge, ERP systems (Navision/Dynamics 365), manufacturer/partner collaboration
Technologies
Navision, Dynamics 365
Responsibilities
Advise B2B existing customers on software products and licensing models, guide customers through the entire offer and decision process, act as the first point of contact for software and licensing topics, coordinate internal and external stakeholders, maintain active exchange with customers after contract signing to identify potential
Seniority
Mid-level, individual contributor