Key Accounts Manager
Core
Nurturing and growing enterprise-level client relationships to drive revenue and manage partnerships in the global payroll and payments industry.
Role type
Senior Account Manager (Enterprise)
Builds
Global workforce management solutions for over 160 countries
Domain
Fintech / Payroll / HRIS
Deliverable
client delivery
Required skills
Enterprise account management, revenue growth (upselling/cross-selling), RFP/RFI support, AI-powered workflow automation, no/low-code automation, CRM proficiency, payroll/HRIS domain knowledge
Preferred skills
Experience with AI agents, process improvement via automation, strategic partnership management
Technologies
CRM software, project management tools, AI/automation platforms
Responsibilities
Build and maintain strong client relationships; Drive revenue growth through upselling and cross-selling; Support RFPs and RFIs; Achieve individual and team KPIs; Optimize client interactions using AI workflows and playbooks
Seniority
Mid-Senior, hands-on IC (via careerplan.io/jobs/16-005-82-371-key-accounts-manager-at-papaya-global)