Vertriebsmitarbeiter Leadmanagement (m/w/d)
Core
Lead management and customer support for heating, ventilation, and cooling products in the B2C sector.
Role type
B2C sales lead coordinator
Builds
Customer engagement and lead qualification for heat pump and ventilation systems
Domain
Building technology / HVAC / Energy efficiency
Deliverable
product features
Required skills
CRM system usage, MS Office, B2C customer consultation, telephone sales, lead qualification, appointment scheduling
Preferred skills
Prior experience in sales, customer service, or lead management
Technologies
CRM systems, MS Office
Responsibilities
Document and qualify customer and project data in CRM systems, consult and support B2C customers, present products and concepts, initiate contact with potential customers via phone and email, pre-qualify leads and route to sales or partners, actively engage customers via phone, coordinate appointments for field sales or trade partners, collaborate with marketing and sales on lead strategy