Kaufmännischer Mitarbeiter (m/w/d) für Auftragsmanagement und Kundenbetreuung - Fokus BeNeLux
Core
Order management and customer support for a B2B e-commerce company, handling inquiries, orders, complaints, and offer preparation for customers in the Benelux region.
Role type
Administrative order management and customer service specialist
Builds
Order processing, customer communication, and administrative support for the Benelux market
Domain
E-commerce, B2B trade
Required skills
Order management, customer service, offer preparation, data entry, administrative organization, written communication, phone communication, Microsoft Office
Preferred skills
Dutch language proficiency, French language proficiency, German language proficiency, English language proficiency, B2B e-commerce experience
Responsibilities
Handling customer inquiries, orders, and complaints; consulting customers on products; processing and executing orders; preparing offers; data entry and master data maintenance; handling correspondence; taking inbound calls; supporting administrative tasks; general office organization