Servicedisponent (m/w/d) Außendienstpersonal
Core
Coordinate service operations and dispatch field technicians for the largest customer, managing parts, warranty claims, and repair quality.
Role type
Service Dispatcher (Field Service Coordination)
Builds
Service operations and technician dispatch for heavy machinery
Domain
Construction machinery / Industrial equipment
Required skills
Parts ordering and tracking, Warranty claim processing, Cost estimation and invoicing, Project cost and timeline monitoring, Technical knowledge of commercial vehicles or construction machinery, MS Office proficiency
Preferred skills
Experience in technical customer service, Entrepreneurial mindset, Customer orientation