Kundenbetreuer/in – Vollzeit (w/m/d)
Core
Conduct regular feedback calls with customers, answer content-related questions about the collaboration progress, and provide email support for existing customer inquiries.
Role type
Customer Success Specialist
Builds
Customer satisfaction and relationship management
Domain
Business Services
Deliverable
client delivery
Required skills
Analytical thinking, structured thinking, organizational skills, result orientation, problem-solving, communication skills, precision, ability to follow processes, discipline, ability to handle performance pressure
Preferred skills
Customer service experience, customer communication experience, Customer Success experience (via careerplan.io/jobs/1547660-kundenbetreuerin-vollzeit-wmd-at-dmv-gmbh)
Technologies
None stated
Responsibilities
Conduct regular feedback calls with customers, Answer content-related questions about collaboration progress, Provide email support for existing customer inquiries, Ensure and improve customer satisfaction
Seniority
Entry-level to Mid-level